The COVID-19 virus is dominating the news cycle, and it must also be dominating your personal and professional conversations. Self Storage Australia is no different; we are actively implementing our response to this situation while operating in an environment of considerable uncertainty.
We draw on over thirty years of experience in helping our clients navigate through their most urgent and challenging situations. In a crisis, the foremost concerns must be personal health and safety—of our families, our employees, our customers and ourselves. Taking care of those who contract the virus and joining the global community in taking sensible steps to slow its spread is of the utmost importance.
Self Storage Australia exists to assist our clients’ through the challenges of change and hardship. The COVID-19 threat is unprecedented and will require temporary change, and we would like to keep you informed on the steps we are taking as a local business to ensure our staff and customers are safe.
We at Self Storage Australia are:
- Disinfecting all hard surfaces including, key pads, touch screens, door handles, rest rooms and armrests every 4 hours during office hours.
- Ensuring that any staff member who is showing symptoms or who has been around an at risks person does not come into the office for the requisite 2 week period.
- Staff members are using hand sanitiser and washing hands frequently.
- Our entire team receives updated advice, training and documentation daily.
We are also asking that all of our current and future customers consider alternatives to visiting the office such as setting up automatic credit card payments, paying over the phone via debit/credit card instead of cash or cheques which help limit both your and our contact with money and bank queues.
One of the best ways to stop the spread of the virus is through social distancing (staying away from others). We have the capability to do almost everything online so please call or email with any queries and save visiting our office.
If you have any questions regarding this please call one of our friendly team members and they will be happy to assist.
We are all in this together.
Thank you for your understanding and support of Self Storage Australia.